As a Sales Support Administrator in our office, you will be expected to:

• Handle all customer enquiries and queries throughout the sales process
• Maintain a high standard of customer satisfaction
• Listen to customer requirements and present appropriately to make a sale
• Maintain and develop relationships with existing customers in person and via telephone calls and e-mails
• Liaising with the Sales Manager and assisting with any tasks they require
• Maintaining stock control
• Seeing each sale through to completion and delivery
• Making sure all documentation and paperwork is up to date along the sales process
• Communicating effectively with other departments to ensure smooth day to day operation
• The ability to multi-task with more than one sale ongoing at any one time
• Experience in the metal and steel industry would be an advantage