Customer Support Assistant (EXPIRED)

Ipswich

Call Centre / CustomerService

23000 Annual

Permanent


Do you like the idea of working for a friendly, close-knit team who support your professional growth and development?

We are working on behalf of a fantastic client of ours who specialise in products and materials for the construction industry.

They are looking for a proactive, efficient and hardworking Customer Support Assistant to join their growing team!

Key Responsibilities: Assist in the effective and efficient processing of all sales orders from receipt to dispatch Take ownership of calls to provide rapid and factually correct information or redirect as appropriate Assist in the monitoring of Product stock levels Proactively provide customers and consumers with appropriate support in the delivery of goods and satisfaction of queries and low-level complaints Data entry and updating the bespoke system with accurate details

Requirements: NO previous experience is required as you will be provided full, comprehensive training A proactive approach Efficient and motivated Friendly, outgoing personality Ability to liaise effectively with both stakeholders and the team

Benefits: Free parking Pension scheme Discretionary Christmas bonus Discretionary company rewards Progression routes WFH flexibility 20 days holiday + BH (increasing with length of service)

If you think you could be the perfect fit for the role - please get in touch today!

V/12016

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